FAQS
Q: What is Document Authentication?
A: The purpose of document authentication
certifies the validity of the signature on a legal
document, the authority of the signature on
the document and identifies stamp or seal on
the said document. We can help you with this
and we’ll answer some of the most frequently
asked questions you may have below.
Q: Who Benefits from Authentication?
A: The purpose of document authentication
certifies the validity of the signature on a legal
document, the authority of the signature on
the document and identifies stamp or seal on
the said document. We can help you with this
and we’ll answer some of the most frequently
asked questions you may have below.
Q: What Types of Documents Can Be
Authenticated?
A: The types of documents that need verification
vary depending upon the Embassy
requirements of the host country. Common
examples of documents that require
verification include:
- Birth, Marriage and Divorce Certificates
- Background Checks
- Educational Credentials
- Incorporation or Operational Documents for
Corporations
- Personal or Corporate legal documents
Q: Why do some documents need an Apostille
Certification and others need Authentication?
A: A document may require an Apostille or
Authentication certification depending on the
country in which it needs to be submitted in.
All countries in the world are divided into two
categories. Countries which are a signatory to
the Hague Convention require the Apostille
Seal. Countries which are not part of the
Hague Convention require the documents to
follow the Authentication Process.
Q: How are the required certifications obtained?
A: The certifications are obtained by following the
State and/or the Federal authentication
process. The documents are submitted in
person to the required Departments and
Foreign Embassies (where applicable) which
are located in Washington DC.
Q: How Do You Make the Process Easier?
A: Our customers’ satisfaction is number one.
We give our clients a step-by-step explanation
of the verification process and we complete
these steps for you so that you don’t have to
worry about whether or not something was
done correctly (various offices have their own
requirements and if anything is not correctly
done, there will be a delay in authentication.
With us you don’t have to worry about that).
There are no surprises.
Q: Do I need to find out the required process to
get my documents certified?
A: We do all of the legwork to find the
requirements for getting your documents
certified based on the information you provide
us. We will provide you a list of all the
requirements and once you send us the
required documents and supporting
paperwork, we will initiate the process on your
documents.
Q: Is My Personal Information Protected?
A: Yes, we value our clients’ confidentiality. Your
information will always be handled in a safe
and secure manner.
Q: Do I need to include a separate check or
money order for payment to the US
Department of State or other agencies?
A: No, you can pay us the total amount quoted to
you and we will pay the fees for the applicable
agencies.
Q: Do I need to fill out the application forms for
the US Department of State Certification?
A: No, we will prepare the application form for
the US State Department on your behalf.
Q: Can I send documents on behalf of my friend
or a relative to your address or do they have
to fill the order form?
A: Yes, you can send documents to us on behalf
of someone else. You can fill in your name,
address and sign the order form.
Q: How long does it take to get documents
certified?
A: The time to get documents processed differs
based on the type of documents, the
Government offices they need to be submitted
in which have their own processing times and
the timelines for Foreign Embassies (if
applicable). The timelines quoted are
estimates and there could be delays based on
several factors which include: processing
times at the Embassies, Government
Departments, weather related closings, Mail
or Shipping delays, etc.